Well after repeated emails that got more cryptic as they went along, I finally found a link to live chat. I have to western union them $25 which they claim was charged back to my account in order to get them to reopen my account. Not sure what I can do other that comply.
O wow so you have to pay for what someone else did? Shouldnt they be able to track this person and see they are not playing from your IP?
Failing to Prepare is Preparing to fail : John Wooden