So I go to make a small deposit Sunday night using a pre-paid debit card on Carbon I have used many times before, and mid-way through the processor page gives me this long gibberish error message. I re-load the page, same thing. I send Carbon a message via their site form.
Then I close the page and go to the email they send, use the link in it to finish the transaction, same error message comes up. I send them another email saying the link is bad.
They send me an email saying I should verify my email address. lol They never even read the email I sent them. Nor did they look at my account because I am already verified at Carbon, email and all.
So I just re-tried the card, failed, no reason given, and then one more time with another failure. And of course on Carbon 3x your out and they lock the card. So now I have written them again to unlock it, making sure to thank them for not reading my previous emails.
SO FRUSTRATING!!!
Results 41 to 50 of 75
Threaded View
-
08-13-2012, 02:09 AM #1
Depositing - Fustration with Carbon