Look at their reply to my email asking why I was suspended...
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Look at their reply to my email asking why I was suspended...
I like how they say our decision is final, no further correspondence will be entertained, and in the next paragraph is says please reference XXXXX in future correspondence, lol
Sorry to hear you lost your account and they won't even provide an explaination.
I think it is bullshit that they suspend your account and wont tell you why. That is the dumbest thing I have ever heard.
That's cold.
Sorry to here this bud. Good thing there is still the Revolution and Winning Networks too.
Did you have a lot of money in your account?
damn ninja u musta pissed them fools off by winning to much. time to move on to a new site
you dont want to play on merge anyways. All USA sites are shytty, but merge is one of the shyttiest... play BCP, and stick with it... real, instant money there.
Carbon commonly answers in this manner for some reason. If you truly have not multi-accounted, or cheated Carbon in some way, I suggest you post what happened in the Carbon Support Thread at 2+2 including a copy of the emails they sent you. Please do not waste their time if you are not completely innocent. There is a chance they will reverse their decision...
Thanks for all the replies guys, I didn't have any money in the account but I enjoyed the PO freerolls, so I will post on 2+2 a little later. I had this same problem when I registered for Ace, they instantly closed my account when I created it and never replied to my email.
sorry man....that is the biggest bullshit I have seen....how can you suspend an account without an explanation
They can do that because they have no class. I do not like merge and since carbon does not do p2p anymore. I was almost considering leaving, but I am sucker for the freerolls, and trying to make quick money...
Ugh. Good luck...
maybe they didnt liked ur mexican mustache ...... O_o
Check out their reply lolo
I hate Merge. Things like this make me want to quit. Which is something I've actually been considering. I've given them almost 2k in rake and they seem to want to do everything to get me stop contributing. Almost like they're going out of their way to piss me off. Eh, It's silly. They're losing money and rake when they do BS like this, as well as hurting the growth of their site.
They act like they own some monopoly of the US market, but the repercussions of what they are doing is not maximizing profit, it's pissing away players to the point they have to be even cheaper and make things worse.. which pisses away more players.. in an endless cycle.
I might just drop Carbon.
What got you suspended in the first place? Is that just Carbon, or does Aced not welcome your business also?
That's your opinion. I love the site and will play all I can.
well if what WEC said is true and they reverse most of the decisions then u MUST have done something...u could of traded with a dumper/colluder as i know that can sometimes fuckm ure account up (before p2p closed down on merge) or u have been doin summin u shouldnt...
long shot but ask snitchman see if he knows anything about it??? didnt beat him in a headsup match or summin did u?
I said I have seen them reverse a number of decisions with the exact same scenario, and I would think if he took time to post in the 'Carbon Support Thread' and caught the attention of the Carbon Rep, he could get it straightened out. But it is a horrible way to respond with customers. If they think you did something wrong, tell you exactly what it is...
they do have a 1 account per household rule,
won the freeroll last night and then got top 7 after almost got the b2b it was awsome but i got $20 from the freerolls all on blackjack, now its gone not to happy right now. i was up to 30 and then busted completely. 0.70BR (not enough for another hand of blackjack).
don't you have to build a new account to join a poker club because none of them will retag. so how could they say only one account household.
cuz this thread hasnt gone off topic with idiots and morons posting utter shitty spam....
Yea, I got nothing for Merge. I still play, and usually it ruins my mood for an hour. I'll take Bovada over any other US facing site any day. That being said, there just alright and the payout times usually suck.
I hate any merge sites. They have a lot of sites and they wont let you play, that sucks
So, you have only one account and no money held on the account and no explanation as to why the account was closed. Going out on a limb here, was there any possible collusion? (I didn't read all the replies since some made no sense to me)
I would think Carbon/Aced should or would give you a little more information as to why your account has been closed, but this is their business and their rules. It's not a democracy, unfortunately.
Wow that really does suck, and their explanation is defiantly not good enough, i would try again to find out why
I love how they say something like "We have reached our final decision and no further correspondence will be entertained on this issue".
Then the very next sentence is something like "We are always here to help and feel free to contact us again about this or any other matter" and lists the ticket number to give in relation to it.
Way to contradict yourself in consecutive sentences.
Every time something like this is posted anywhere, there is always a back story that has been left out. Not saying you cheated or anything like that, but its pretty common to bend some petty rule they have or look suspicious in their eyes. Maybe their security is over zealous, but we (poker players) cant have it both ways. I also have my carbon account suspended and after some time and a lot of back and forth, I got it reopened. Be polite in your emails and they just may listen. ALso, email every department. They will either delete or forward your email on.