i called and they said that it was there policy and even in the email. I can show it to you. They said they usually just go through neighbors because most people aren't home Lol.

So somewhere in DHL theres a policy to hand it to the neighbor with the intent that they are just ganna drop it off for them or whatever. Kinda sad yeah.

So thats 2 diff people that told me its what they do. idk..