Well zab messaged me twice saying to check my transfer logs, maybe I was mistaken etc. Ive been playing poker for years, trust me I know when I recieve a transfer. Especially when I have a certain amount before redeeming it, dont play, and still have that amount. Its rediculous that its on me and noone is considering the error might be on the other end. I redeemed points I look at it as a purchase and so far I havent gotten what IVe paid for.