Go to the help desk link at the top of the website, then request refund. You can look up the tourny ID. You're supposed to request them within 24 hours....I've never had a problem getting the points refunded tho. Stop complaining and figure the stuff out. Use the chatroom on the main page if you're worried. You only get jewed if you don't do anything (or don't know what to do) No one else's fault.