support confirms hes not shipping

00:13Erick U: Hello! Welcome to our Live Chat Department, my name is Erick.
00:13tommy lamb: horse62278
00:13Erick U: I will be happy to help. May I have your login name, please?
00:13Erick U: Thank you!
00:13Erick U: How can I help you with the transfer ?
00:13tommy lamb: can you see if I have an incoming transfer being processed
00:14tommy lamb: stackedwiseguy1 is supposed to be shippin 6 to me
00:15Erick U: no I am sorry we support don't have the way to see that , let me transfer you over to our security department to see if they can
00:15tommy lamb: ok
00:18Erick U: our security department does not have any pending transfer for you, please call your friend
00:18tommy lamb: ok ty