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  1. #1
    PokerOwned Demi-God
    Join Date
    Jun 2012
    Posts
    84

    Cool Specifics Requesting Point Refunds

    I registered for a Carbon Tourney last night and then placed a 21 point Donkey Bet to win, place or show. I had to deregister for the tourney, in order to meet a friend somewhere away from my computer. Today I requested a refund under the help desk tab. I gave the reason that I was requesting a refund, but did not explain that I was requesting my Donkey Bet to be refunded. Carbon had automatically kept my ticket available on their site to register for another tourney. After not seeing a refund credited to my Poker Owened balance, I realized that I did not say that it was the 21 points for a Donkey Bet that I was requesting the refund for. Therefore, I tried to do it again and explain that I was requesting Donkey Bet points to be refunded only. The site program notified me that I had already requested a refund for this freeroll. Where and how can I clarify my request and look forward to a refund? Did I just mess up and lose my points forever?

  2. #2
    Just 1 guy in a game MichMan's Avatar
    Join Date
    Aug 2012
    Posts
    662
    For future reference, with donkey bets you can request a refund there right on the "view donkey bets" page, Donkey Betting - PokerOwned Forums. In this case, Id suggest sending Zab a Private Message to let him know what happened, just in case he misses this thread.
    22:52 <onehotdame> pull my finger
    02:51 <onehotdame> ill miss u when u go
    14:53 <onehotdame> gotta callthePOD people
    12/17/2014 16:29 <onehotdame> your a bit of an ass when yo high

  3. #3
    PokerOwned Demi-God
    Join Date
    Mar 2013
    Posts
    1,314
    what are donkey bets? You can bet on whos gonna lose?

  4. #4
    Experienced Member
    Join Date
    Mar 2013
    Posts
    30
    have that same question. I will be glad if u answer as fast as u can

  5. #5
    PokerOwned God
    Join Date
    Apr 2012
    Posts
    1,322
    u bet on who will win or who will lost. who will place ITM or top 3 or top 2 or win.

  6. #6
    PokerOwned Demi-God
    Join Date
    Apr 2011
    Posts
    1,160
    i never get any refunds end 2 times pokerstar freeroll wos cancel

  7. #7
    Experienced Member
    Join Date
    Jul 2012
    Posts
    31
    This just happened to me yesterday. How long does it take.to be refunded?

  8. #8
    PokerOwned God DuckU408's Avatar
    Join Date
    Mar 2013
    Posts
    1,554
    2 days.

  9. #9
    PokerOwned Master
    Join Date
    Dec 2012
    Posts
    256
    i cant find any survey for me, its pretty ugly

  10. #10
    Experienced Member
    Join Date
    Jul 2012
    Posts
    31
    yep its 2 days to wait for the refund. Thank you zab!

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