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  1. #1
    New Member
    Join Date
    Sep 2015
    Posts
    6

    constantly cancelled?

    So for like the 20th time I've lost another Ps buy in.

    Why is this happening and how do I claim my points back?

  2. #2
    PokerOwned Admin Poof's Avatar
    Join Date
    Jul 2011
    Posts
    4,137
    There is something going on with lag on the site, and when it is happening at tournament start times, it will make it impossible to get enough registered before it cancels. You should request a refund under the help desk. http://www.pokerowned.com/forums/freerollrefund.php

  3. #3
    Experienced Member
    Join Date
    Jan 2016
    Posts
    18
    Hi poof, i got this problems last week, can i do a refund points request yet? i lend you know the freerolls i am taking about

    -30 01-23-2016, 05:44 PM freeroll (Tournament ID #:4-PS-1-16-23)

    Thanks for your help!!!

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