Anyone Else having trouble obtaining coupons for CarbonPoker? Screename failed

Having trouble obtaining my coupon for Carbon Poker Pokerowned freerolls. Anyone got any tips?

You will need to use the name you show up under at the tables

enter your screen name correctly

Coupons are sent automatically at 30, 45, 55, 59, 04, 08, past the hour
I am showing one issued to you, if you have not received it, let me know

omg it's pooffyfooffy!