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So let me explain what just happened. I join a Super Turbo heads up SNG...and I'm waiting 20+ minutes for someone else to join. Come to find out, the table doesn't open automatically, a window pops up saying take my seat. I come in with only 30% of my stack left because it didn't give me any pop up notification. What a joke.
Was you sitting there waiting or was you doing other stuff on the web and just didnt pay attention?
Site?
Your probably screwed since you came in and played with 30% of your stack, but i would email support, send log files and explain to them what happened and why you believe you should be reimbursed. If you have a longstanding account, with a decent amount of deposits they should want to keep your business
Have you explored the settings/options to see if there is a checkbox you can select to make it pop up in the future? I suspect that is a possibility, and they just have pop-up turned off by default
Whoa, sounds like a weird site. As far as I know, all the sites give you some pop up. I do know though that were times on carbon where it didn't notify me and I had to click table, but that was before the updates.
With a new site it seems to take some time before things start working correctly. Usually they will have a pop up on the top of your screen when the tournament is getting ready to start seating.
sucks! i've had this happen except my computer crashed right before it startedQuote:
Originally Posted by CTAnon
I was browsing the web doing some work and a popup came up, but didn't come to the front of the windows I had open. Haven't deposited on the site only have the bankroll that I have accrued from cashing in the $150 freerolls. Have only been playing on the Full Flush software for a week and a half. Would have been nice to have the table open automatically instead of screwing me out of the money I was playing for heads up, but in retrospect I guess it's only my fault for not paying attention in the first place.