I just a bought a coupon an hour in advance, for a 6:00pm Carbon Poker Owned $40 freeroll. The registration screens are appearing blank, with no way to register. Any idea what's up with that ??:confused:
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I just a bought a coupon an hour in advance, for a 6:00pm Carbon Poker Owned $40 freeroll. The registration screens are appearing blank, with no way to register. Any idea what's up with that ??:confused:
they are having some issue with lobbies displaying, however, you can right click on a tourney and register
If I leave the lobby open for a few minutes it seems to load fine, but I have only played a few games since this started.
Yeah I had some problems with them to today. I had to sit out for 15 minutes earlier because it would not bring my table up after I registered.
I got in finally at 5:35pm. Now, I can't get into the donkey bet on it, on here. It's blank.
That makes sense. I figured if Carbon is running funny that it's messing up donkey betting right now. Oh well... I'll prolly save some Poker Owned points. Hope the tourney runs ok. It's supposed to start in 10 minutes.
Yeah carbon is having many issues today. I talked to their support line and they claim that everything will be fixed in the next 24-48 hours. But we'll see.
~MoneyCashers
i got blinded out of a few sit n gos on carbon the other day cos of this issue. any way to get a refund?
If you have the tourney numbers (and the approximate start times if available), email Carbon support giving them the info. They have records of all tourneys, and can see that you were inactive in the tourneys. Doesn't mean they'll reimburse you, but in my experience, they have been pretty open to player support in this fashion when they know they are having software issues.
Carbon is just all wrong, but there arent many options for US players, so they are forced to just accept shitty service