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  1. #1
    Elite PokerOwned Member jayyy27's Avatar
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    Nov 2012
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    591

    How to talk to live chat on carbon whenever you NEED to

    I want to start off by saying if this is abused then Carbon will probably change how they handle live chat. If you are sick of clicking on live chat and it saying to send an email to support then listen up. This is what you must do to talk to live chat within mere seconds.
    1. Click on cashier and then click on deposit.

    2. Where it says cash transfers click on deposit again.

    3. That's it. Because Carbon wants to make sure all deposits are handled and come through you can always get live chat this way.

    Once you do connect with them, tell them what you need and they should direct you to the proper department or answer your question directly. Again I say as to not ruin it for anyone else, do not abuse this. Happy chatting

  2. #2
    PokerOwned Master RavenKitty's Avatar
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    Jan 2012
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    430
    Very cool post Jayyy

  3. #3
    PokerOwned Admin Poof's Avatar
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    Jul 2011
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    4,136
    Quote Originally Posted by jayyy27 View Post
    Again I say as to not ruin it for anyone else, do not abuse this. Happy chatting
    lmao you are telling this to ppl who get antsy when they wait 2 hours for a redeem
    I give it a week before it is abused and Carbon changes this feature.

  4. #4
    Seasoned Veteran
    Join Date
    Dec 2012
    Posts
    32
    We made a bet regarding live chat and I lost. So here it is the proof that carbon live chat DOES work if you do exactly what he tells you to do.
    An operator will be with you shortly. You are currently customer 1 in queue. An agent should be available in 0 minutes.

    Hello, my name is Patty Gibbs. I'll be assisting you today.

    You: okay hello patty

    Patty Gibbs: Hello there, can I please have your name and username?

    You: Eric and spyvsspy3

    Patty Gibbs: Thanks, Eric. Can I help you?

    You: yes, I am wondering why you halted on p2p transfers?

    Patty Gibbs: Unfortunately, it is not possible to transfer funds from player to player and there are no plans to introduce this feature as it would compromise our security policies. We are sorry if this causes any inconvenience.

    You: Understandable. well thanks for your assistance and have a wonderful holidays and happy new year

    Patty Gibbs: You as well, Eric!

    Patty Gibbs: Bye for now, and happy new Era~

    Patty Gibbs: Thank you for chatting with us today. If you've got a moment, please click here; we'd really appreciate your feedback.

    You: thank you

    As you can see above.

  5. #5
    Elite PokerOwned Member jayyy27's Avatar
    Join Date
    Nov 2012
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    591
    Quote Originally Posted by PooffyFooffy View Post
    lmao you are telling this to ppl who get antsy when they wait 2 hours for a redeem
    I give it a week before it is abused and Carbon changes this feature.
    Haha I thought some of the longer members would like that.

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