Email received from Lock "Truth about 'Pure Poker' "
This is what they sent me today, I was not prompted to install pure poker yesterday, I downloaded the new lock. Also this is not for or against lock, just sharing what they said. Period.
Truth about "Pure Poker"
Lock ([email protected])
2:25 PM
[Keep this message at the top of your inbox]
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To: [email protected]
Picture of Lock
We've been hearing concerns from players regarding their balances and we would like to clear up some of the confusion.
- Lock has NO relationship whatsoever with Pure Poker
- Pure Poker has NO Lock player data or account details
- The software update installation of Pure Poker software is an attempt to mislead Lock customers
- Lock Poker's new software must be downloaded at lockpoker.eu
Lock terminated its contract with the Revolution Network on October 29th, it has since to our attention that some players who attempt open the Lock software are having a competitor's software installed on their computer via the Revolution Network software updater.
Lock has NO relationship whatsoever with Pure Poker. Pure Poker has NO Lock player data or account details. Your account information and balances are held with Lock. We have built a one set process to migrate your existing account to our new software, visit https://migrate.lockpoker.eu and you will be guided through the steps.
This is clearly an attempt by the network to take Lock players and damage Lock's business via a deceptive and misleading practice.
Initially the page where Lock players were redirected contained a patently false statement - that Lock's poker services were "terminated". Our legal counsel wrote to the operator of the Revolution network and demanded that this statement be taken down and, we confirmed that the page had been corrected to remove the false statement in less than an hour. However, the network has failed to resolve the more pressing issue - being that it is attempting to take Lock players and damage their business via a deceptive and misleading practice. This is conduct that is obviously meant to damage Lock and to cause confusion in the minds of consumers.
Finally, the regulatory and licensing authority for the Revolution Network have been put on notice that the network operator appears to be allowing an unlicensed poker site to operate as part of their network, in addition to the damages they are intentionally causing to Lock. There is no indication on the purepoker.eu site that their business operations are licesned in Curaco or elsewhere. This site appears to be a sham and players deal with it at their own risk.
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