Another reason Carbon sux donkey Ba!!s

So I log into Carbon today and my VIP balance reads .64pts. Confused, bc I had almost 900 left, I went to the VIP page and it said 844 points were deducted from my account as an "adjustment". I contacted support and was advised that the points were deducted bc I hadn't played any real money games for 32 days and they deduct 1000 pts. after 30 days then 5000 for every 30 days after.

I hadn't played bc I was taking a break. Something all players need to do occasionally. I have NEVER played anywhere that had a VIP policy like this. It's a blatant act of greed and a proverbial middle finger to all it's players bc they know most players have very few choices for playing real money games at this time.

I will now only be playing free rolls on Carbon and will withdraw ALL money I make. They won't get 1 more cent from me. I have already requested my $500+ be sent to me now ( of course I'll have to wait 10 years to get it and Carbon will Steal a huge chunk in fees). This is just another entry on the endless list of things Carbon does terrible. A few minutes in the forums here and other places is very telling of how people feel about Carbon. I can't wait until places like Pokerstars and FTP start taking us players again.

your so right

It will be a great day in the US when we can play on FTP for real money again. It sucks that we don't have many choices anymore thanks to our wonderful government. :eek:

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Originally Posted by AZPLAYS11

It will be a great day in the US when we can play on FTP for real money again. It sucks that we don't have many choices anymore thanks to our wonderful government. :eek:

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yeah, but what can you do? and that's pretty shitty and an outrageous policy - i don't think i'm goign to play there anymore either, although i've never deposited on carbon so i'm also pretty much just playing around with in essence "free" money and it's not really a significant amount.

It sucks that this happened and hopefully the re-introduction of more options in US will increase competition for the better.

Yea hopefully 1 day soon we will be able to play stars again!

okay, now i know why my 200 points are gone...

hey i was a longtime player and had thousands of points then one day they changed the program and i was put down to the beginning never deposit again

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Originally Posted by dwhite1964

Soon to play poker. Cannot wait to river alot of poeple. It is fun to get rivered also.

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wtf? this reminds me of those early AI programs from the 1980's that would put random nouns and verbs together to make "sentences", but they never made any sense.

ok guys, i am now in the process of being a senators and once i make it to the office, i will bring back ftp and stars.

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Originally Posted by HopsnBarley28

wtf? this reminds me of those early AI programs from the 1980's that would put random nouns and verbs together to make "sentences", but they never made any sense.

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Just hit the little triangle and report it as spam as it has NOTHING to do with this post..

As far as carbon goes thats one shitty policy for them to tell you you HAVE to play or lose what you have "earned" ,terrible policy and terrible customer support

Wow!! Holy crap I didn't know they do that!! That really sucks and I would have told them to f%$# off....

what did you lose?? fake points in a fake $$ site?? And you complain no less. wow

That is the craziest thing I have ever heard. Lose VIP points because you have not played that is bullshit.

This is an out rage. Naturally, if I were position, picture this - I will first contact Customer Service Support. I then will tell the associate or employee I am speaking with that I am very displeased with there customer service. You then proceed to request a supervisor or higher ranking employee, who, naturally - can get more thing's done, you then launch a verbal assault, well planned, on them as for maximum gain. I do hope you get some compensation for this injustice. Good day

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Originally Posted by crypiter

So I log into Carbon today and my VIP balance reads .64pts. Confused, bc I had almost 900 left, I went to the VIP page and it said 844 points were deducted from my account as an "adjustment". I contacted support and was advised that the points were deducted bc I hadn't played any real money games for 32 days and they deduct 1000 pts. after 30 days then 5000 for every 30 days after.

I hadn't played bc I was taking a break. Something all players need to do occasionally. I have NEVER played anywhere that had a VIP policy like this. It's a blatant act of greed and a proverbial middle finger to all it's players bc they know most players have very few choices for playing real money games at this time.

I will now only be playing free rolls on Carbon and will withdraw ALL money I make. They won't get 1 more cent from me. I have already requested my $500+ be sent to me now ( of course I'll have to wait 10 years to get it and Carbon will Steal a huge chunk in fees). This is just another entry on the endless list of things Carbon does terrible. A few minutes in the forums here and other places is very telling of how people feel about Carbon. I can't wait until places like Pokerstars and FTP start taking us players again.

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This sucks! Hopefully you can get the points back. Really senseless act on Carbage part.

yeah i remember reading the terms and them saying if u dont play for a while they can take your points out. thought it was strange myself. anyhow hope they do the right thg and give them back to you. im just geting ready to do a withdraw. kinda dont know what to expect on how long or what on it

i dont think any theres other good options

wow that is a brutal policy...I'll remember not to play there....ever

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Originally Posted by PanlickTrollbait

what did you lose?? fake points in a fake $$ site?? And you complain no less. wow

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What are you talking about???? I earned those REAL points playing with REAL money on Carbon. Your obviously a troll who doesn't even read the things he is replying too.

You probably got drunk and forgot you spent the points. Put down the drugs bro and pick up a book!!

I could not disagree with the theme of this thread more. Carbon has a tremendous amount of added value promotions, and I have received a check from them. Granted the check took almost 10 weeks. Having said that, Carbon Poker has a proven track record of paying out to their players. Additionally, they treat their top players with a Vip rep. Carbon isn't as great as PS was/is, but in the USA poker climate today, we really can't complain. Beggars can't be choosers. Carbon Poker is imo the best availible option. There is a reason that they have a peak of 10-12,000 people online at once.

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Originally Posted by crypiter

So I log into Carbon today and my VIP balance reads .64pts. Confused, bc I had almost 900 left, I went to the VIP page and it said 844 points were deducted from my account as an "adjustment". I contacted support and was advised that the points were deducted bc I hadn't played any real money games for 32 days and they deduct 1000 pts. after 30 days then 5000 for every 30 days after.

I hadn't played bc I was taking a break. Something all players need to do occasionally. I have NEVER played anywhere that had a VIP policy like this. It's a blatant act of greed and a proverbial middle finger to all it's players bc they know most players have very few choices for playing real money games at this time.

I will now only be playing free rolls on Carbon and will withdraw ALL money I make. They won't get 1 more cent from me. I have already requested my $500+ be sent to me now ( of course I'll have to wait 10 years to get it and Carbon will Steal a huge chunk in fees). This is just another entry on the endless list of things Carbon does terrible. A few minutes in the forums here and other places is very telling of how people feel about Carbon. I can't wait until places like Pokerstars and FTP start taking us players again.

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Well I just posted w/o reading the OP. Usually get mad when others do this lol. Having said that, this is what is called Decay of points in the poker community. It is actually pretty standard. Does it suck? Yes! It is clearly stated that it will happen though.

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Originally Posted by oixo

This is an out rage. Naturally, if I were position, picture this - I will first contact Customer Service Support. I then will tell the associate or employee I am speaking with that I am very displeased with there customer service. You then proceed to request a supervisor or higher ranking employee, who, naturally - can get more thing's done, you then launch a verbal assault, well planned, on them as for maximum gain. I do hope you get some compensation for this injustice. Good day

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I have dealt with Carbon on other issues and had no expectations they were going to do the right thing so I didn't bother asking for a supervisor as I have in the past. I did launch a verbal assault on the "customer service" rep I was talking too though, lol. I advised them of how many policies were in place only to rip people off and make Carbon more money and how most people only play there because choices are very limited.

He actually said to me that "we are aware that people don't like us and we are sorry they feel that way but the rules are the rules." LOL. I had to end the conversation with the classic and "classy" " Only for everyone that runs Carbon to gets A.I.D.S and die." In response to him asking "is there was anything else I could "help" you with today?"

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Originally Posted by sickread23

Well I just posted w/o reading the OP. Usually get mad when others do this lol. Having said that, this is what is called Decay of points in the poker community. It is actually pretty standard. Does it suck? Yes! It is clearly stated that it will happen though.

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Yes, points decay happens everywhere but there isn't anywhere that I have played over the last 9 years that takes that many points and for such a short period of non play.

Carbon has its downs and ups like every site, however there in my good side just casue when black friday happend merge was bout the only good place for US to play so thanks merge

Geez I long for the good old days of PokerStars when life was good...Sincerely, Saddened American