OK Zab, i,m sure u doing the best u can,, AND U Are still very LUCKY if they are redeeeming for u tho. cause from everythin i,m reading from the carbon rep on 2+2,, they are not transferrring for any1 right now at all and dont know when will be back, SO IS NICE they will do for u and that will help us a little.even tho we still cant trade at all( so if we redeem for 10 dollars and we have loyalty,, ur saying we wont get extra doolar then i guess,,, ok,, hopepfully things will improve over time again with merge,,