I just signed up 2 days ago. I spent 150 points on a Carbon Poker Ticket, but I accidently had the wrong screenname and was denied. But my 150 points was lost. Is there any way to get back those 150 points?
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I just signed up 2 days ago. I spent 150 points on a Carbon Poker Ticket, but I accidently had the wrong screenname and was denied. But my 150 points was lost. Is there any way to get back those 150 points?
If a ticket was issued, no. If a ticket was not issued I believe you can. Gotta be careful with your sn's and account #'s.
No, I don't think a ticket was issued. How do I get the refund? I accidently typed in my pokerowned name (pokapoka).
I believe you go to the "request refund" link under the "help desk" tab near the top of the page. I've never reqested a refund from merge freeroll before so it may be different. If that doesn't work I would try to contact Poofy directly though the chat box or via pm.
Thanks, I pm'd poofy. unfortunately missed the freeroll, but hopefully i can use those points in a future tourney.
Your welcome. I hope it all works out. Welcome to PO!Quote:
Originally Posted by pokapoka
Thanks so much. I got my points back!
Awesome!!! Glad it worked out. Good luck in the game.