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  1. #1
    Experienced Member flajules's Avatar
    Join Date
    Apr 2011
    Posts
    19

    Help americas cardroom 4/26 tournament

    Hi
    I opted in for todays game at Americas Cardroom (ACR-4-26) I received the password (2047) & when I entered the pw it said no good, when I dble checked & went to reenter the pw the tournament is not there, it not even showing up as running.
    I would like a refund please, I did everything I was supposed to do was there in plenty of time, but like I said I don't even see it running. Here is the copy of my history to show I was deducted for a tournament that isn't working for some reason. So could I please have a refund for that, when I tried to do this in the refund section it wouldn't take it because the system couldn't find it either, but it found it to deduct my points..
    -100 04-26-2012, 04:22 PM freeroll (Tournament ID #:ACR-4-26)

    Thanks
    flajules
    (FLADIVA)Americas Cardroom ID

  2. #2
    PokerOwned Admin Poof's Avatar
    Join Date
    Jul 2011
    Posts
    4,137
    It is an error that has been happening and it is on AC's end, request refund here http://www.pokerowned.com/forums/freerollrefund.php

    The tournament ID is the date exactly as it is in your points history.

  3. #3
    PokerOwned Master
    Join Date
    Jan 2011
    Posts
    312
    Americas cardroom has been brutal, they screw up the password atleast 4 times a week, ask for a refund here. http://www.pokerowned.com/forums/freerollrefund.php

  4. #4
    PokerOwned God
    Join Date
    Jun 2011
    Posts
    2,525
    zab will refund you the pts back if you request a refund..gl

  5. #5
    Banned
    Join Date
    Mar 2011
    Posts
    19
    hi all.

  6. #6
    Elite PokerOwned Member bishking's Avatar
    Join Date
    Nov 2011
    Posts
    549
    Maybe the time to rid of ACR is now from PO. Seem like there problems everyday revolving around ACR

  7. #7
    PokerOwned God potfan42o's Avatar
    Join Date
    Feb 2012
    Posts
    2,249
    im sure they wil get the kinks out soon i hope

  8. #8
    Seasoned Veteran
    Join Date
    Dec 2010
    Posts
    33
    hello mate

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