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  1. #1
    Elite PokerOwned Member
    Join Date
    Apr 2011
    Posts
    628

    I can't get feltstars support to help me

    Sunday my account was suspended on feltstars out of the blue. I sent them a message and got the automated response that tbey would send me a response in 4-8 hrs. Here it is over 72 hrs later and 4 more emails and still no response. Does anyone else know what is going on? If this is the way support on feltstars deals with their members then I am taking my money and going elsewhere. While I might not be a high roller I still contribute and if something doesnt happen soon I will take my business elsewhere.

  2. #2
    Private
    Join Date
    Apr 2011
    Posts
    4
    me i got the same problem with ftp

  3. #3
    Elite PokerOwned Member
    Join Date
    Apr 2011
    Posts
    628
    FTP is a different network so they are two different issues

  4. #4
    Sergeant Major
    Join Date
    Jan 2011
    Posts
    157
    When feltstars had that big problem with the site going down, I emailed them about my account and have yet to hear a response its been a couple of months. I have just stayed away from there since,

  5. #5
    PokerOwned God
    Join Date
    Jan 2011
    Posts
    1,596
    Quote Originally Posted by otentik69 View Post
    me i got the same problem with ftp
    +1
    -----
    A lot of us have been "put on hold" for over a month.

  6. #6
    Elite PokerOwned Member
    Join Date
    Jan 2011
    Posts
    695
    Felt Stars doesn't have a good support. They take weeks to answer an email, I remember that I had a problem with a cash out and I only could take the money cause a friend helped me with a transfer.

  7. #7
    Elite PokerOwned Member
    Join Date
    Apr 2011
    Posts
    628
    well my friend emailed them and got a response within 2 hrs and I have had no issues until this bullshit that happened sunday

  8. #8
    PokerOwned God
    Join Date
    Apr 2011
    Posts
    2,111
    Sorry, I d0nīt have experience with Feltstars, so canīt help. Just keep pushing them...

  9. #9
    PokerOwned God wagon596's Avatar
    Join Date
    Jan 2011
    Posts
    2,694
    haven't been playing much there lately,,, good luck,,,I have money there myself....
    " JUST KILLIN TIME,,, WAITING FOR TIME TO KILL ME,,,"

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