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  1. #21
    PokerOwned Demi-God
    Join Date
    Jul 2011
    Posts
    810
    Moneygram is an easy way of depositing money into your account using a well known worldwide system of outlets and agencies. Input the amount you would like to deposit. In the next screen you will be provided step by step instructions for transferring the funds.

    Due to processor enforced limits, a customer may only complete one successful Moneygram transaction per four days. Please factor this in when deciding how much to deposit. Transactions are processed between 9AM and 9PM daily, server time.


    I copied this off of top of page after you click the money gram choice on deposit now section. This was off of carbon but i assume aced has same thing. It is in small lite gray print above where you put in amount of deposit. My guess is they changed who is getting the money after you made transaction, so person you sent to is no longer getting it for them, so you should be able to cancel it since it shouldn't have been picked up yet. Hopefully this all works out for you.

  2. #22
    PokerOwned God
    Join Date
    Oct 2011
    Posts
    2,492
    well it is terrible the hassle they put you thru and subsequently try getting money from them if you win, that is why I no longer will deposit into this site

  3. #23
    PokerOwned Veteran
    Join Date
    Sep 2012
    Posts
    85
    Update, Merge has apologized for the inconvience of the contact info expireing, and for the wait. They have made it so that my deposit should go thru this one time without haveing to wait the 4 days. Well I am still waiting for it to credit. Aint that some shyt huh.

  4. #24
    PokerOwned Master
    Join Date
    Jul 2012
    Posts
    406
    Wow that sounds like a huge hassle, I dont think I will ever put money in thier if that is the way it works

  5. #25
    Elite PokerOwned Member
    Join Date
    Aug 2012
    Posts
    408
    Quote Originally Posted by BrandonK View Post
    ME: I still havent herd from anyone on my deposit. It has been approved and available thru moneygram since 9 A.M. this morning. I entered the ref# in the cashier area right after it was approved and made available. Just in case you dont see it there here it is again. moneygram ref# 91499589. I would absoultly apreciate it if you would get my deposit put in my account and made available to me within the hour. I am not trying to be rude, but is only supposed to take an hour at the most for it to post, and i have been waiting patiently for over 9 hours. I have missed out on playing alot of the freerolls that i wanted to play in and am missing out on getting my vip points that i need to qualify for some of the promotions. Please get this taken care of within the hour or sooner if you can.

    Merge: Dear Brandon,
    Thank you for contacting us.
    According to our records, you have an accepted $100 MoneyGram deposit, made on 10/04.
    Remember that you must wait 4 days after an approved deposit, before you can submit a new one.
    Do not hesitate to contact us again if further assistance is needed.
    We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter. Your reference ID for this email is LTK17116082764X; please quote this number in any further communication on this subject.
    Kind regards,
    Laura McAdams --

    ME:
    I was never informed that i had to wait 4 days before i could make another deposit. Please direct me to the faq that tells of this 4 day wait. If i would have known that i would have just deposited more money on my first deposit. And by the way my first deposit bonus never showed up and the daily first deposit freerolls are not showing up as well.

    I just finished reading your terms and conditions page, and nowhere in there does it mention anything about haveing to wait 4 days between transations. As a matter of fact there is a spot in my cashier where i can set a daily, weekly, and monthly deposit limit. I have to tell you that you are wrong about the 4 day wait, you must adhere to the terms and conditions. I now have a printed copy for my records. Not to be rude but i expect my deposit to be credited to my account ASAP, otherwise provide me with the terms and conditions that says there is a 4 day wait.
    Thanks,
    Brandon Kellner
    (allinwade)

    Merge: Dear allinwade,
    Thank you for contacting us.
    I'm afraid my co-worker made a mistake. The 4 day rule when making a Money Gram deposit does apply when you have a recent deposit approved. You can only deposit via Money Gram once every 4 days.
    In regards to your particular issue, the payment was denied because the sending information expired and was changed.
    Your new sending information is:
    Receiver First Name: PAULA
    Last Name: SANCHEZ ESPINOZA
    City: MANAGUA
    Country: Nicaragua
    Contact us back as soon as you have the tracking details so we can assist you further.
    We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter. Your reference ID for this email is LTK17116082764X; please quote this number in any further communication on this subject.
    Kind regards,
    Ivan --

    ME: first off, the transaction has not been denied, second off it is not expired neither on aced or on moneygram. My money has been taken out of my bank account and has been made available for pickup on your end for hours now. Now about this business about there being a rule about waiting 4 days, you show me where it says that. I have read your terms and conditions and it says nothing about that, and nobody i have talked to in the forums have ever herd of such a thing. I can not cancel a transation that is already on your end waiting to be picked up. I am getting very upset with yall telling me something that is clearly not in any terms and conditons. I can make as many deposits as i would like per your sites rules. Show me where it says that i cant make more that one deposit within 4 days.


    Now folks, can any of you tell me where merge is making any sence in what they are telling me. I have not been able to find anywhere where it says anything about having to wait 4 days between deposits. As a matter of fact in the cashier you can set a daily deposit limit, and weekly deposit limit, and a monthly deposit limit. I think I just got ripped off by merge and im prety damn pissed off right now. Feel free to leave some comments.
    Not to be stupid but what is mege?

  6. #26
    PokerOwned Master crp62885's Avatar
    Join Date
    Dec 2011
    Posts
    373
    and this is why i dont deposit... lol

  7. #27
    PokerOwned Veteran
    Join Date
    Sep 2012
    Posts
    85
    Quote Originally Posted by blufalotbob View Post
    Not to be stupid but what is mege?
    That is the name of the company that owns and runs PDC, aced.com, Carbon Poker, and a few other poker sites.

  8. #28
    n00b hater azreal1's Avatar
    Join Date
    Oct 2011
    Posts
    2,898
    Quote Originally Posted by blufalotbob View Post
    Not to be stupid but what is mege?
    yehhh ummm you failed at that
    17:51 <PooffyFooffy> not everyone screws up things the way I can
    20:27 <PooffyFooffy> I could use all the help I can get, lol
    <PooffyFooffy>lol I have my share of duh moments, regularly, lol

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